Open Mile operates as the single point of communication between shippers and a vast network of qualified carriers. Our automated approach combined with our innovative business model delivers better service, faster access to information, and cheaper rates.
How We Beat Traditional BrokersBenefits at a Glance
Regionally Focused
- Our deep relationships with local carriers provides us with preferred access to capacity
- Focus on defined geographic areas rather than attempting to cover the whole country
Industry Focused
- Concentration within a few core industries instead of trying to be everything to everyone
- Deep understanding of specific industry terminology, requirements and nuances
A High-Volume Low-Margin Strategic Partner
- 5% to 7% transaction fee compared to an industry average of 15% to 25%
- A preferred service provider in your region rather than the last call for freight emergencies
Better Freight Tracking and Service
- Automated shipment tracking always available via web and mobile apps
- 6 to 8 check-ins per day vs. industry average of 2
- Consistently able to achieve 96-99% on-time deliveries for our shippers
Faster Access to Information
- On-demand information available at your fingertips
- Access to real-time shipment status, updates, alerts and analytics
- Information via EDI, mobile apps, our web portal or 24x7x365 customer service team
Cheaper Freight Rates
- Carriers are connected to us "On Demand" via email, text message, web, or mobile apps
- Our platform provides real-time access to thousands of carriers' capacity and rates
- 3-10% Savings per shipment
Innovative Pricing Options
- Spot market or contract pricing
- Or choose our new 100% transparent Cost Plus model—available on request
